FAQs

Where are you based?
We are based in Oklahoma City, OK.

I just placed an order, when will it ship?
We try our best to ship items as fast as we can. All orders are shipped within 24 to 48 hours of you placing the order, and average shipping times are 3-5 business days.

How long does shipping take?
The average shipping times are 3-5 business days.

I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100% money back guarantee, you have 30 days to send it back to us for a full refund. Please Include name and order number on the returned package.
Please note: If you your package is on the way, you must wait for it to arrive before receiving a refund.

Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please email us at support@shopeasyly.com.

I have entered an incorrect address what do I do now?
If you have miss spelled or auto filled in a incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email at support@shopeasyly.com. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.

I have a question that wasn't answered, can you please help?

Absolutely! We are here to help you make your home beautiful! Please send us an email to support@shopeasyly.com and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.

What currency are the prices do I see in the site?
All prices are in USD.

Are you offering any discount? If so, what is the discount code?
Yes, you can use "SHOP10" code to get 10% discount.